Returns & Exchanges
At WONDERFOLD, we want you and your family to love every journey with our products. If you are not completely satisfied, you may return your items within 30 days of delivery for a refund, provided they are in original packaging and unused condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your WONDERFOLD products in their original manufacturer packaging, ensuring all parts, accessories, and manuals are included.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing